Privacy Policy

1. Information We Collect

1.1. Personal Information

• Account Registration: We collect your name, email, phone number, and other contact information when you sign up for RockPay.
• Identity Verification: We may collect your date of birth, social security number, or government-issued ID.
• Payment Information: We collect payment card details and financial data to process transactions.

1.2. Transaction Information

• Payment History: Details of your transactions, including amount, date, and recipient.
• Usage Data: Information about how you interact with the app and its features.

1.3. Device and Log Information

• Device Information: Information about the device used to access RockPay, such as IP address and operating system.
• Log Data: Automatically collected log data, including IP address, browser type, and access times.

1.4. Cookies and Tracking Technologies

• Cookies: Used to enhance your experience and remember your preferences.
• Analytics: We use third-party tools to analyze user engagement and improve our services.

2. How We Use Your Information

2.1. To Provide and Enhance Our Services

• Account Management: Creating and managing your account and providing customer support.
• Personalization: Recommending features or services based on your preferences.

2.2. To Communicate with You

• Notifications: Updates about your account, transactions, and security alerts.
• Marketing: With your consent, promotional communications about new features and offers.

2.3. To Ensure Security and Prevent Fraud

• Fraud Detection: Monitoring for fraudulent activities.
• Verification: Ensuring compliance with legal requirements.

2.4. To Comply with Legal Obligations

• Regulatory Compliance: Processing data to meet legal and regulatory requirements.
• Legal Proceedings: Disclosing information as required by law.

3. How We Share Your Information

• Service Providers: Sharing with trusted third-party providers who assist us.
• Legal Reasons: Disclosing information to comply with legal requirements or protect users.
• Business Transfers: Transferring data during mergers or acquisitions.

4. Your Rights and Choices

• Access and Correction: You can review and correct your information in the app.
• Data Portability: Request a copy of your data in a machine-readable format.
• Deletion: You can request the deletion of your account.
• Opt-Out of Marketing: Unsubscribe from promotional emails at any time.
• Cookie Preferences: Manage cookies through your browser settings.

5. Data Security

• Encryption: SSL encryption for secure data transmission.
• Access Controls: Limited access to your data for authorized personnel only.
• Regular Audits: Regular security audits to maintain data security.

6. Data Retention

• Account Data: Retaining data as long as your account is active.
• Inactive Accounts: Retaining data only for legal or legitimate business purposes after account deactivation.

7. International Data Transfers

Your data may be transferred to and processed in countries other than your country of residence, with adequate protections in place.

8. Changes to This Privacy Policy

We may update this policy periodically and notify you of significant changes through our app. Please review it regularly.